Your data privacy is important to us at Polar Automotive. We only collect or use personal data as it may be needed for us to deliver our products, services and website (collectively, our ‘services’).
This data includes:
- Name
- Address
- Telephone number
- Date of birth (rarely)
- Email address
- Other data collected that could directly or indirectly identify you.
Much of the data collected is aggregated or statistical data about how individuals use our services, and is not linked to any personal data but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly. Your data is processed and stored (where appropriate) securely in the UK in accordance with current PCI and GDPR regulations.
Who we are
In this privacy policy references to “we”, “us” and “our” are to Polar Automotive Limited. References to “our Website” or “the Website” are to www.snowchains.com.
What information we collect and how
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Email address
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998, the General Data Protection Regulation ((EU) 2016/679) and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Note: We will not supply your information to any outside agent except in the case of a secure payment site. We will never share or sell your data to any third-parties outside of the needs of processing your enquiry or order.
Your Rights
If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact us using the details below. You have the right to access, update or delete information we hold about you. To request a copy of any information that we currently hold about you please contact us by phone/email.
Polar Automotive Limited
Unit 18 Sanderson Way
Tonbridge
Kent
TN9 1QF
U.K.
Email: info[at]snowchains.com
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours. We are not responsible for the privacy practices or the content of third-party sites.